Last updated: 20 August 2026.
Who is responsible for the information?
DNS Donkey is responsible for personal information collected through this website. Privacy enquiries can be sent to info@dnsdonkey.com or submitted through the contact page.
Information we may collect
When you contact us or request a website review, we may receive your name, business name, email address, telephone number, website address and the information you choose to include in your message. Basic security logs may also record technical information such as an IP address and submission time.
Why we use it
We use submitted information to respond to enquiries, assess whether we can provide a requested service, prepare proposals, maintain relevant business records and protect the website from misuse. We do not use enquiry details to send unrelated marketing without an appropriate basis.
Legal basis
Depending on the request, processing may be necessary to take steps before entering a contract, to perform a contract, to pursue legitimate interests such as responding to genuine enquiries and preventing spam, or to comply with a legal obligation.
Who receives the information?
Information may be processed by service providers needed to operate email, hosting, security or business administration. Providers should receive only what is necessary for their role. Information is not sold.
Retention
Enquiry information is kept only as long as reasonably necessary for the conversation, resulting service, record-keeping and legal obligations. Unsuccessful or inactive enquiries should be reviewed and deleted when no longer needed.
Your rights
Applicable data-protection law may give you rights to access, correct, delete, restrict or object to processing, and to request portability in certain circumstances. You may also complain to the relevant supervisory authority.
International services
Some technology providers may process data outside the European Economic Area. Where this occurs, appropriate safeguards should be used by the provider or service owner.
Security
Reasonable technical and organisational measures are used to protect information, but no internet transmission can be guaranteed completely secure. Do not submit passwords, payment-card details or other sensitive credentials through the public forms.
Changes
This policy may be updated when services, providers or legal requirements change. The date above identifies the current published version.